How SpectraMind AI Helped an Education Provider Improve Student Satisfaction

The Client:

A small education company based in the US.

The Challenge:

The founder was facing a major bottleneck in their student onboarding process, which was entirely manual. After a student made a payment, they had to wait up to 48 hours to receive access to the course materials. This slow and inefficient process led to a poor initial experience and delayed the student’s journey.

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The Solution:

SpectraMind AI implemented a streamlined payment-to-classroom automation to completely automate the student onboarding process. This solution eliminated the manual wait time and provided students with instant access. The automation was set up to:

  • Trigger an automation as soon as a payment was successfully processed via Stripe.
  • Automatically grant access to the corresponding course in Google Classroom.
  • Seamlessly handle recurring subscriptions, ensuring continuous access for students with ongoing payment plans.

The entire solution was deployed in just 10 days.

Tech Stack Used:

The automation was built using Stripe, Google Classroom, and Zapier.

The Results:

The automation delivered a massive improvement in the student experience and operational efficiency, leading to higher satisfaction and smoother business operations.

  • Access Time: The waiting period for student access was reduced from 48 hours to instant access, improving the immediate value delivered to paying customers.
  • Business Impact: The automated process ensured a seamless enrollment experience, which was a key driver of improved student satisfaction and positive feedback.

“Our enrolments feel seamless.”

Founder & CEO, Education Provider
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